A moderation process must be in place for every platform that uses user-generated content. Moderation protects users and brands, as well as protects companies from legal liability. Our content moderation solution allows you to deploy human moderators in-house to review the content on your platform. Our API allows you to integrate with our moderation tool, and we'll take care of everything else. You can either pay per headcount or a volume-based deployment. Get the data-driven content moderation service to make sure your company's reputation improves your company’s goodwill. You can get the best in quality services with the highest precision level delivering excellence in all content Moderation through several stages of auditing and reviewing by our skilled humans.
Content moderation refers to analysing user submitted submissions such as reviews, videos or discussions on forums. The moderator looks after the content and ensures that it can be used appropriately in any form of online space according to the brand's guidelines.
Text moderation: Interactive communities such as review sites or chat rooms, or forums get moderated by their members' content. Text moderation ensures that users only post the appropriate content and have a positive online experience as the brand reputation depends on it. Protect your brand's reputation by flagging content that could expose it to legal or security issues. Failing to do so can impact the user traffic and the online experience for the user: filter comments, reviews, and live chat posts based on predefined criteria.
No matter how big or sophisticated a business is, customer service is vital. It is pivotal that every interaction has to be positive and productive in this era of relationship marketing. Find out how partnering with a trusted Business Process Outsourcing (BPO)company can give you a significant advantage over your competitive brands.